How to Fix your Wireless HandShoe Mouse

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UNLIKE MANY OTHER PRODUCTS, THE HANDSHOE MOUSE HAS LESS THAN ONE TENTH OF A PERCENT OF TECHNICAL ISSUES.

The good news is that those problems are easy to fix, and can be solved in a matter of minutes.
Your first port of call should always be the FAQ page on our HandShoe Mouse website.

There we offer a number of steps that are easy to follow and will have you up and running in no time!

Look for the cause of the problem first:

  • Did you change any of your hardware recently?
  • Does the HandShoe Mouse work if you connect it via a different USB port?
  • Does it work if you try it on a different computer?
  • If the problem isn’t your hardware, try checking the cable and/or antenna for signs of damage.

Re-pairing your wireless mouse with it’s antenna can also be a good step to rule out connectivity problems.
If these steps don’t get you anywhere, we always have a dedicated support team available (support@handshoemouse.com).
We  are specialised in getting your HandShoe Mouse fixed and know exactly what to do. we look forward to helping you!

 

HandShoe Ergonomic Mouse Proudly Announces a New Partner for Scandinavia and Finland

HandShoe ergonomic mouseExpansion for the Hippus ergonomic mouse

Hippus N.V. today confirms a new premier partnership with Comfort Group Ltd., appointing them as distributor for Scandinavia and Finland. The UK based company, led by Danish management, is headed by Martin Holm.
A long-time specialist within the ergonomic market, he will be putting his expertise and extensive knowledge of local specialists to practise in bringing increased accessibility to the HandShoe Mouse for the people of Scandinavia and Finland.

The appointment of a new distributor for this area comes at an exciting time for HandShoe Mouse.
Having seen a big increase in the recognition of this product across 2016, the demand for this evidence based ergonomic mouse is skyrocketing – thanks in no small part to the research that went into its development. This niche detail offers the HandShoe Mouse a guarantee and stamp of approval that no other ergonomic mouse on the market can currently claim to have.
The HandShoe Mouse is even seen as the next step in ‘ergonomic mouse evolution’, it’s supporting research making many older designs obsolete.

Number one ergonomic mouse

The HandShoe was even voted the number one ergonomic mouse by Ergonoma, Europe’s leading ergonomics magazine, in their first publication this year (2017). Having independently assessed it, they praised it for its natural feel and the quality components used in its design.

Hippus CEO, Sjoerd Eisma, is hugely enthusiastic about the appointment of Martin’s company. “I’ve known Martin for years before we started working together and his expertise cannot be understated. He knows all the right people to talk to and how to make computer users more comfortable. I know he’ll make HandShoe Mouse a success in The Nordics.”

Martin Holm, CEO of Comfort Group Ltd., added: “HandShoe Mouse has had me blown away since I started using it myself. There is simply no other computer mouse out there that has the same evidence backing – I’ve asked! With HandShoe Mouse we will make more computer users comfortable and more productive. Productivity and comfort is in our DNA and I look forward to working with Sjoerd and his team”.

HandShoe Mouse Helps to Relieve Dupuytren’s Contracture

This information was sent to Hippus by a HandShoe Mouse user, who gave us permission to publish it on our website:

I wanted to share with you some possibly useful experience of the use of the HandShoe Mouse as a sufferer of Dupuytren’s Contracture.

Both my brother and I have Dupuytren and, as my brother is 12 years older than I am, his condition has progressed over a decade ahead of mine. I am now 54, and whilst it is only about 5-6 years since I discovered what the condition was, I can trace back the first appearance of the small nodules maybe 8-9 years. We have both found the condition beginning in the little fingers of each hand and then to some extent on other fingers.

My older brother developed the condition during an extended period living and working abroad, and when he returned some 4 years ago he was at a stage where he began to require medical intervenDupuytren Contracturetion. He has had two rounds of Xiaflex treatment on both hands, but the condition recurred, especially on his right hand, on which he has since had surgery. As my own condition was gradually developing I became especially interested in the advice he was being given to prevent recurrence, including the use of splints overnight, all of advice aims at keeping the fingers straight as much as possible.

Dupuytren Stretching Exercises

Originally the problem had been worse on my left hand than on my right, but as I persisted with gentle stretching exercises and in taking care to keep my fingers extended as much as possible, the left hand not only stopped getting worse but actually improved significantly, to the point where I can now easily fully straighten all the fingers on this hand. Meanwhile, my right hand continued to worsen, with the little finger impossible to straighten.

Not wishing to undergo invasive therapies if avoidable, I decided to try a spot of experimentation. The one obvious thing that my right hand does that my left doesn’t is to hold a computer mouse for many hours every week. I use a mouse for probably 6 hours out of each 8 hour working day, and I also use a mouse outside of work when using a computer for my own interests, including research and writing as a freelance theatre critic. I figured that the action of gripping and pinching the mouse keeps the fingers (especially the worst-affected little finger) constantly bent, and the number of hours involved gives no opportunity to straighten them properly.

HandShoe-Dupuytren Mouse?

I scoured the market to find a mouse that would allow the fingers to lie straight and decided that the HandShoe mouse might be worth a try. As I had no medical evidence to back this up, I couldn’t in fairness expect my employer to get me one so I bought it myself, and I have now been using it for about 12 weeks.

After the first week I already felt less discomfort in my hand at the end of a working day and after just 2 weeks I began to notice that I was better able to uncurl my fingers. After a monHand with Dupuytrens Contractureth I was able, with effort, to straighten the hand with only about a 10 degree bend left in the little finger.

I have explained this all to my employer and they have agreed to buy me one for work use, so that I don’t have to keep taking my own mouse back and forth from home. My brother is also very interested, as he still works full time and his work as a design engineer involves a lot of CAD, which is very mouse-intensive. He is looking into trying a HandShoe mouse too.

I know that all the above is anecdotal, and with no medical data attached, but I felt that my experience may be of interest to you. It seems to me that the design of the HandShoe mouse, enabling the hand to sit in a relaxed, extended position, makes perfect sense for management of Dupuytren. Whilst it can’t be considered a cure, it certainly helps to compliment the recommended routine of trying to keep the fingers extended as much as possible. If I do need to have medical treatment in future, I’m sure that this mouse will help to reduce or slow down the probability of recurrence.

I hope that my experience is of interest to you, and that others with the Dupuytren condition may benefit from the use of the product too.Hippus N.V.

(Name of author is known by Hippus N.V.)